Yes, All of our pairs sold at Soleseason are brand new and come with the original box. On some rare cases we may not have the original box but if so it will be stated on the product description.

There may be slight imperfections or factory flaws from the manufacturer and retailer that will still be considered brand new.

'Brand New' sneakers may be unlaced and tried on for fit from the retailer.

You can shop with confidence by knowing that every pair listed on our store is 100% verified authentic! All our sneakers have been collected over many years from licensed retail stores or trusted collectors. We have been in this industry for many years, Sold 1000's of shoes and have such a great reputation - We are a store you can trust.

Yes we do! We are always ready to cash out collectors. The requirements are that the pairs need to be in Brand New / Unworn condition and that they are either Nike Tn's, Tn3's or Tailwinds.

If your interested simply get in contact with us buy either instagram direct message or via email.

No they are not, Our store uses US sizing and the general rule of thumb for males is to go down 1.5 in size for a women's pair, So for example a Womens US12 is Mens US10.5 and so on.

We list all of our Women's sizes with the male equivalent listed next to it to clear up any confusion, However there is also a sizing chart on every product page to go off if you are unsure of sizing or if you use UK/EU/CM sizing.

Unfortunately due to the rarity of some of our shoes we sell, it can be extremely difficult to restock certain pairs/sizes (sometimes not even possible!) as most of the pairs we stock are long discontinued, rare or the demand is too great for a certain pair.

With newer releases though, Feel free to reach out to our sourcing team if we don't have your size in stock and we can pretty easily find any pair you are after! 😁

While we make sure all our products are brand new and have no defects, We can not ensure that the quality (Glue Marks, Excess paint etc) of every single pair will be perfect. This is out of our hands and is something we cant control - There may be slight imperfections or factory flaws from the manufacturer and retailer that will still be considered brand new.

However if your pair is damaged/defective, We can happily help out with this and we offer either refunds/exchanges if your pair is unworn.

Yes, we ship all over the world! The Tuned community is worldwide, So we make it our priority to offer multiple shipping options for our worldwide customers. You can find more shipping information on this page HERE.

For our Australian customers -
📍 NSW, QLD, ACT, VIC ➡ 1-2 Business Days Express, 2-4 Standard.

📍 NT, SA, WA, TAS ➡ 2-4 Business Days Express, 3-5 Standard.

For our International customers -

We offer a DHL Express service which has your pairs delivered in 1-3 business days and also a cheaper option (Auspost) which has your pairs delivered in 1-2 weeks.

All of our shipping prices depend on your delivery location, The easiest way to find out your specific shipping price is to ⬇️
- Cart an item

- Add your postage details

Then you will be shown the postage options and prices available to you.
Alternatively we have some more shipping information and prices on our shipping page HERE.

You should get an order confirmation once you have placed an order, but an email with tracking information can take upto 1-2 days to be reach you, Please make sure to check your junk folder also.

If you are worried feel free to get in contact with us HERE.

Yes, Here at Soleseason we have a variety of Buy Now - Pay Later options on our website. When in checkout, just choose whatever Buy Now - Pay Later option works best for you, setup an account with them and as simple as that you can have a pair sent your way without having to pay the full amount upfront.

In the extremely unlikely event that you have not received your parcel within the estimated delivery time, Have not been contacted regarding your delivery by our shipping couriers and believe something is wrong - please contact us and we will help you investigate your delivery and figure out what is going on.

Even though we do our best to look after your order, Once it has been sent off Soleseason takes no responsibility for damaged/lost/stolen items during the shipping process.
We have options for signature on delivery and also insurance options to cover the full value of your purchase.

Due to the nature of our store in regards to the rare/discontinued products we sell, We do not accept returns due to change of mind or incorrect sizing.

If you have made a mistake when first purchasing your order, We can happily cancel/adjust your order ONLY if it has not been shipped out yet. Please make sure to get in contact ASAP if this is the case. Contact Here

Even though we do our best to look after your order, Once it has been sent off Soleseason takes no responsibility for damaged/lost/stolen items during the shipping process.
We have options for signature on delivery and also insurance options to cover the full value of your purchase.